Data Deletion Policy

Last Updated: 08/04/2025

1. Introduction

At Wichisoft ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Data Deletion Policy outlines how users can request the deletion of their data from our systems.

2. Right to Request Data Deletion

Users have the right to request the deletion of their personal data under applicable privacy laws (e.g., GDPR, CCPA). Upon receiving a valid request, we will delete the data as described below, unless legal obligations require us to retain it.

3. Types of Data We Delete

Upon request, we may delete:

• Account information (name, email, username, etc.)
• Profile data (if applicable)
• Transaction history (if no legal retention requirement applies)
• Cookies and tracking data linked to your identity
• Any other personal data stored by us

4. Data We May Retain

We may retain certain data if required by law, including:

• Records of financial transactions (for accounting/tax purposes)
• Data needed for fraud prevention or legal compliance
• Anonymized or aggregated data that cannot identify you

5. How to Request Data Deletion

To request data deletion, users must:

1. Submit a request via:
   • Email: wichisoft@gmail.com
2. Provide sufficient details (e.g., username, email) to verify identity.
3. Specify which data they wish to delete.

We will respond within 5 business days (typically 30 days under GDPR).

6. Verification Process

To prevent fraudulent requests, we may ask for additional verification (e.g., confirming account ownership via email).

7. Automatic Data Deletion

Inactive accounts may be deleted after 1 month of inactivity, as per our Data Retention Policy.

8. Third-Party Data Sharing

If we’ve shared your data with third parties (e.g., payment processors), we will notify them of the deletion request where feasible.

9. Children’s Data

If we unknowingly collect data from minors (under 16/13, depending on jurisdiction), we will delete it upon verification.

10. Policy Updates

We may update this policy periodically. Users will be notified of significant changes.

11. Contact Us

For questions or deletion requests, contact:

Wichisoft
Email: wichisoft@gmail.com